Privacy Policy – Shattah Real Estate
At Shattah Real Estate, we are committed to protecting your privacy and personal data in accordance with the regulations applicable in the Kingdom of Saudi Arabia.
Welcome to Shattah Real Estate, a Saudi real estate platform specializing in buying and selling properties, property management, following up on maintenance work and contracts, and connecting owners with buyers and tenants, while providing smart recommendations powered by Artificial Intelligence to enhance the user experience. By using the website or application, you agree to this Privacy Policy.
1. Information We Collect
A) Account Information
- Full name and mobile number.
- Email address and encrypted password.
- ID or commercial register (when verification is needed).
B) Property Information
- Property location, photos, and videos.
- Property details and prices.
- Owner or authorized representative data.
C) Usage Information
- Device type and operating system.
- IP address.
- Browsing history within the platform.
- Real estate searches and preferences.
D) Geographical Location Information
We may use location to provide nearby properties, surrounding services, and smart suggestions. This is only used after user consent.
2. Use of Artificial Intelligence (AI)
The platform relies on AI technologies to suggest suitable properties based on user interests and display nearby features such as schools, mosques, hospitals, malls, and roads. Final verification remains the responsibility of the user.
3. How We Use Information
We use data to operate the platform, document accounts and properties, communicate with users, complete transactions, and prevent fraud in compliance with Saudi regulations.
4. Commissions and Brokerage
The platform may be entitled to a commission or brokerage fee upon completing a sale or lease transaction through the platform or if the platform played a direct role in the deal. Fees are clarified beforehand according to regulations.
5. Data Sharing
We do not sell user data. It may be shared only with government entities upon request, technical and payment service providers, or parties related to completing the real estate transaction.
6. Data Protection
We are committed to encrypting sensitive data, protecting servers, and monitoring suspicious activities. However, 100% security over the internet cannot be guaranteed.
7. Cookies
We use cookies to improve user experience, remember preferences, and analyze performance statistics. Users can disable them from browser settings.
8. User Rights
Users have the right to access, modify, or delete their account and data, and object to certain marketing uses, in accordance with Saudi regulations.
9. Content and Advertisements
The user is responsible for the accuracy of information and photos published. The platform reserves the right to delete violating content or suspend accounts.